Frequently Asked Questions

    Get answers to common questions about our car rental services in Sarajevo, Bosnia and Herzegovina

    What does the rental process look like?

    After booking your car for the desired location, we'll deliver the vehicle perfectly clean and with a full fuel tank. The car should be returned in the same clean condition with a full tank. You simply need your ID documents, and you're ready to enjoy your ride. Our team will be available for any assistance needed throughout the rental period.

    What is included in the rental price?

    Our rental prices include comprehensive insurance, unlimited mileage within Bosnia and Herzegovina, 24/7 roadside assistance, and all necessary documentation. Additional services like child seats or cross-border travel can be added for an extra fee.

    Can I pick up the car at Sarajevo Airport?

    Yes, we offer convenient pickup and drop-off services at Sarajevo International Airport. We also provide free delivery within Sarajevo. Our team will meet you at your preferred location with your rental car, ensuring maximum convenience for your journey.

    What is your cancellation policy?

    We offer flexible cancellation options. Bookings can be cancelled free of charge up to 3 days before the scheduled pickup time. For cancellations within 3 days, a small fee may apply. Please check your booking confirmation for specific terms.

    Do you offer long-term rental discounts?

    Yes, we provide attractive discounts for longer rentals. Get 5% off for rentals of 14+ days and 10% off for rentals of 30+ days. These discounts are automatically applied when you make your reservation online.

    How do cross-border fees work?

    If you plan to travel outside Bosnia and Herzegovina, a cross-border fee applies. For travel to Croatia, Montenegro, or Serbia, there is a fixed one-time fee of 50 EUR. If you plan to travel to additional countries, the price will be higher and custom-calculated after your reservation is made.

    Still have questions? Our friendly team is here to help!

    Get in Touch

    Don't hesitate to reach out through your preferred channel.

    Phone

    +38762046142

    WhatsApp

    +38762046142

    Email

    info@abrentcars.com

    Need help? Ask anything!